Answers to common questions about cleaning, inspections, repairs and booking a chimney service.
Usage, fuel type, appliance guidance and chimney condition all matter. If you are unsure when it was last serviced, arrange an assessment with a qualified professional.
Moisture can contribute to damage and may indicate a flashing, cap, crown or masonry issue. Arrange an assessment and avoid use if you suspect a safety concern.
Commercial enquiries are welcome. Scope and scheduling depend on the building, appliance, access, usage and service requirements.
Share your location, property type, requested service, any symptoms and preferred timing. Photos may help with initial context but may not replace an on-site assessment.
Leave the building and contact local emergency services or the appropriate emergency provider. Do not re-enter until it is declared safe.