Information about cancellations, deposits and refunds for ChimneyCleaningPro services.
Last updated: October 2026
Please review the service scope, quote, any deposit and cancellation terms before confirming a booking. The terms provided with your actual booking take precedence where lawful.
Contact us as early as possible if you need to cancel or reschedule. Any notice period or cancellation charge should be clearly communicated before the booking is confirmed.
Where a deposit or advance payment is requested, the amount, purpose and refund conditions should be stated in writing before payment.
If you believe a service was not delivered as agreed, contact us promptly with your booking details and a description of the concern so it can be reviewed.
Nothing in this policy limits any consumer rights that cannot lawfully be excluded. Refund eligibility may depend on the service agreement and applicable law.
For cancellation or refund enquiries, email [email protected]. Replace this template with the business's actual operational policy before accepting payments.